关于我们
平台客服热线: 60138660098
JIXGO MY is Malaysias most convenient online site, connecting people with the best services and products around them, in Malaysia!
We believe online shopping is a pleasure and should be fast and definitely fun experience. Buying with JIXGO MY is as easy as a 4-step recipe:
1. Search
Find shops that deliver to you by entering your address
2. Choose
Browse hundreds of products or services to find the one you like
3. Pay
Pay fast & secure online or on delivery
4. Enjoy
Everything will be prepared & delivered to your door
On your mobile, tablet, desktop or via our app, JIXGO MY is a fun experience. Just try and see for yourselves.
Terms and Conditions
These Terms and Conditions of Use
("Terms of Use") govern your account and use of www.jixgo.com (website) and JIXGO mobile application (mobile apps) (collectively referred to as "Services"). JIXGO website and JIXGO mobile application are owned solely by JIXGO PLT.
Please read these Terms of Use carefully before you download, install or use our Services. By downloading, installing or using our Services, you indicate that you accept these Terms of Use and that you agree to abide by them. Your download, installation or use of the Services constitutes your acceptance of these Terms of Use, which takes effect immediately on the date on which you download, install or use the Services. If you do not agree with these Terms of Use, you should cease downloading, installing or using the Services immediately.
UPDATES
We reserve the right to change these Terms of Use at any time without notice to you by posting changes on our Website and/or by updating the Mobile Application to incorporate the new Terms of Use. It is your responsibility for regularly reviewing information posted on our Website to obtain timely notice of such changes. Your continued use of the Application after changes are posted on our Website constitutes your acceptance of the amended Terms of Use.
USE OF OUR SERVICES
As a condition of your use of our Services, you warrant that:-
You shall not in any way use the Application or submit to us or to the Application or to any user of the Application anything which in any respect:-
You agree not to reproduce, duplicate, copy or re-sell the Application or any part of the Application save as may be permitted by these Terms of Use. You agree not to access without authority, interfere with, damage or disrupt:
You assume sole responsibility for results obtained from the use of the App, and for conclusions drawn from such use. Subject to paragraphs 16, 32 and 33, we shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to us by you in connection with the App, or any actions taken by us at your direction.
You agree to comply at all times with any instructions for use of the Application, which we make from time to time.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use
USE OF OUR SERVICES BY MERCHANTS
You hereby grant to us an irrevocable, royalty-free, worldwide, assignable, license to use any material, which you submit to us or the Application for the purpose of use on the Application or for generally marketing (by any means and in any media, including, but not limited to, on our Website or on our Application) your services.
AVAILABILITY OF THE APPLICATION, SECURITY & ACCURACY
We do not warrant that the Application will be compatible with all hardware and software, which you may use. We shall not be liable for damage to, or viruses or other code that may affect, any equipment (including but not limited to your mobile device), software, data or other property as a result of your download, installation, access to or use of the Application or your obtaining any material from, or as a result of using, the Application. We shall also not be liable for the actions of third parties.
We may change or update the Application and anything described in it without notice to you. If the need arises, we may suspend access to the Application, or close it indefinitely.
Whilst we endeavor to ensure that information and materials on the Application are correct, no warranty or representation, express or implied, is given that they are complete, accurate, up-to-date, fit for a particular purpose and, to the extent permitted by law, we do not accept any liability for any errors or omissions.
INDEPENDENT PLATFORM
Our Application is independent of any platform on which it is located. The Application is not associated, affiliated, sponsored, endorsed or in any way linked to any platform operator, including, without limitation, Apple, Google or Android (each being an "Operator"). Please take note that your download, installation, access to or use of the Application is also bound by the terms and conditions of the Operator.
TRADE MARKS
The "www.jixgo.com” and “JIXGO” names and logos and all related names, design marks and slogans are the trademarks or service marks of us and/or our licensors.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in the Application, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on the Application for commercial purposes without obtaining a license to do so from us or our licensors.
If you print off, copy or download any part of the Application in breach of these Terms of Use, your right to use the Application will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
INFORMATION ABOUT YOU
We process information about you in accordance with our Privacy Notice, which is available on our website or mobile application. By using the Application, you consent to such processing and you warrant that all data provided by you is accurate.
THIRD PARTY WEBSITE
This Website and/or our Application may contain hyperlinks to websites or mobile applications operated by parties other than us. We have no control over and accept no responsibility for the content of any website or mobile application to which a link from the application and/or website may exist. Such linked websites and mobile applications are provided "as is" for your convenience only with no warranty, express or implied, for the information provided within them.
The terms and conditions, terms of use and privacy policies of those third party websites and mobile applications will apply to your use of those websites and mobile applications and any orders you make for goods and services via such websites and mobile applications. If you have any queries, concerns or complaints about such third party websites or mobile applications (including, but not limited to, queries, concerns or complaints relating to products, orders for products, faulty products and refunds) you must direct them to the operator of that third party website or mobile application.
CONTENT POSTED BY MERCHANTS
You may post content, including photos, comments, links, and other materials on our Website and/or mobile application. Anything that you post or otherwise make available on our Website and/or mobile application is referred to as "Merchant Content." You shall retain all rights in, and are solely responsible for, the Merchant Content you post to our Website and/or mobile application. You may share the Merchant Content among other users of our Services.
You grant us and the users of our Services a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, display, reproduce, modify, create derivative works, perform, and distribute yourMerchant Content on our Website and/or Mobile Application solely for the purposes of operating, developing, providing, and using our Services. Nothing in these Terms shall restrict other legal rights we may have to Merchant Content.
You may not post any form of Prohibited Content, as outlined below. Despite this prohibition, information, materials, products or services provided by other users may, in whole or in part, be unauthorized, impermissible or otherwise violate this Agreement, and we shall assume no responsibility or liability for this material. We may reject, refuse to post or delete any content for any or no reason, including, but not limited to, content that in our sole judgment violates this Agreement or which may be offensive, illegal or violate the rights of any person or entity, or harm or threaten the safety of any person or entity. We assume no responsibility for monitoring the Services for inappropriate content or conduct. If at any time we choose, in our sole discretion, to monitor the Services, we nonetheless assume no responsibility for the content, no obligation to modify or remove any inappropriate content, and no responsibility for the conduct of the user submitting any such content. You are solely responsible for the content that you post on, through or in connection with any of the Services, and any material or information that you transmit to others and for your interactions with other users.
PROHIBITED CONTENT/ACTIVITY
The following are examples of the kind of content that is illegal or prohibited to post on, through or in connection with the Services. We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision. Prohibited Content includes, but is not limited to, content that, in our sole discretion: (a) is offensive or promotes or otherwise incites racism, bigotry, hatred or physical harm of any kind against any group or individual; (b) harasses or advocates harassment of another person; (c) exploits people in a sexual or violent manner; (d) contains nudity, violence, or offensive subject matter or contains a link to an adult website; (e) solicits or is designed to solicit personal information from anyone under 13; (f) publicly posts information that poses or creates a privacy or security risk to any person; (g) constitutes or promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous; (h) constitutes or promotes an illegal or unauthorized copy of another persons copyrighted work; (i) involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing, instant messaging, or "spamming"; (j) contains restricted or password only access pages or hidden pages or images; (k) furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities; (l) solicits or is designed to solicit passwords or personal identifying information for commercial or unlawful purposes from other users; (m) involves commercial activities and/or sales without prior written consent from us (n) includes a photograph or video of another person that you have posted without that persons consent; or (o) violates or attempts to violate the privacy rights, publicity rights, copyrights, trademark rights, contract rights or any other rights of any person; or (p) violates reviews, comments or other content regarding any business that is (i) fake or defamatory, (ii) traded with other businesses, (iii) written by any owner, employee or other agent of the reviewed business, or (iv) for which you were compensated for writing, directly or indirectly, by the reviewed business, its affiliates or agents.
INDEMNITY
You agree to indemnify us and our subsidiaries, affiliates, officers, directors, employees and agents from and against any third party claims, actions or demands (including, without limitation, costs, damages and reasonable legal and accounting fees) alleging or resulting from or in connection with your use of our Services, any information posted by You or your breach of this Agreement. We shall use reasonable efforts to provide you prompt notice of any such claim, suit, or proceeding and may assist you, at your expense, in defending any such claim, suit or proceeding.
DISCLAIMER OF WARRANTY
We do not warrant that any of our Services will operate error-free or free of computer viruses or other harmful mechanisms from third party (ie. hacking and others). If your use of any of our Services or the content therein results in the need for servicing or replacing equipment or data or any other costs, we are not responsible for those costs. This website and our application content are provided on an "as is" basis without any warranties of any kind. We make no warranties about the accuracy, reliability, completeness, or timeliness of our content, services, software, text, graphics, and links.
LIMITATION OF LIABILITY
In no event shall we (or any of its officers, directors, shareholders, employees, subsidiaries, affiliates, agents or advertisers), be liable for any direct and/or non-direct damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) resulting from or arising under or in connection with services or the use or access to, or the inability to use or access, the website and application and/or any document and information.
FORCE MAJEURE
Without prejudice to the provisions of these Terms of Use limiting or disclaiming liability, We are not liable for any delay or failure in performance resulting directly or indirectly from causes beyond its reasonable control, including, without limitation, failure of the internet, power failure, failure of computer, telecommunication or other equipment, strikes, labor disputes, riots, insurrections, civil disturbances, shortage of labor or materials, fires, floods, storms, explosions, act of God, war, governmental actions, orders of domestic or foreign courts and non-performance of third parties.
SEVERABILITY
If any provision or part thereof of this Terms of Use is held to be invalid or unenforceable, such provision or part thereof shall be struck off and the remaining provisions shall be enforced.
GOVERNING LAW
By accessing this Website and our Application you agree to be governed by the laws of the Malaysia notwithstanding the jurisdiction where you are based. The place of performance shall be Malaysia.
Privacy Policy
This Privacy Policy explains how JIXGO, a brand of http://www.jixgo.com, uses your personal information which you provided to JIXGO when interacting with JIXGO or by using our service, including but not limited to our JIXGO website http://www.jixgo.com (“Website”) and mobile applications (apps). In this respect, you shall be responsible for providing accurate, not misleading, complete and up-to-date personal information to JIXGO and consent to the processing of these personal information by JIXGO in Malaysia and outside Malaysia.
JIXGO shall have the right to modify, update or amend the terms of this Privacy Policy at any time by placing the updated Privacy Policy on the Website. By continuing to interact with JIXGO or by continuing to use JIXGO’s services following the modifications, updates or amendments to this Privacy Policy shall signify your acceptance of such modifications, updates or amendments.
“Personal Information” refers to personal data which you have provided to JIXGO and any information that can be used to identify you.
“Processing” refers to collecting, holding, storing, recording, organizing, adapting, using, disclosing or correcting Personal Information.
What Personal Information JIXGO collects from you?
JIXGO collects Personal Information from you when you register with JIXGO, when you order goods or services from JIXGO or use the Website such as but not limited to your name, address, tele-phone number, NRIC/passport no., email address and credit/debit card details. JIXGO also collects Personal Information when you complete any customer survey. Website usage information may also be collected using cookies.
The provision of your Personal Information is voluntary. However, in the event you do not provide the re-quired Personal Information, JIXGO may not be able to communicate with you and/or to provide you with the services requested.
Cookies and Google Analytics
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files saved on your computer, to help the Website analyze how you use the site. The information generated by the cookie about your use of the Website will be transmitted to and stored by Google on servers in the United States. If this Website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage.
Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. By using this Website, you consent to the processing of Personal Information about you by Google in the manner and for the purposes set out above.
You can also prevent Google from collecting Personal Information (including your IP address) via cookies and processing this Personal Information by downloading this browser plugin and installing it: https://tools.google.com/dlpage/gaoptout.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
How will JIXGO use the Personal Information collected from you?
Personal Information collected by JIXGO is used to process your order and to manage your account. JIXGO may also use your Personal Information to email you about other products or services that JIXGO thinks may be of interest to you and to comply with its obligations under applicable laws, where required.
Transfer and disclosure of Personal Information
As JIXGO’s storage facilities and servers may be located in other jurisdictions, your Personal Information may be transferred to, stored, used and processed in a jurisdiction other than Malaysia.
From time to time JIXGO may send your Personal Information to third parties which JIXGO con-siders may have goods or services which are of interest to you. In processing your order, JIXGO may send your Personal Information to credit reference and fraud prevention agencies where permitted, under applicable laws. If you do not wish to be contacted by third parties please email to JIXGO’s Data Compliance Officers at support@jixgo.com.
Access to your Personal Information and rectification requests
Subject to any exceptions under applicable laws, you have the right to request a copy of the Personal In-formation and rectify the Personal Information JIXGO holds on you at any time. Please email to JIXGOs Data Compliance Officer if you would like to receive a copy of this information, to submit a Personal Information rectification request or if you seek further information on this Privacy Policy – support@jixgo.com. There will be a small charge for processing this Personal Information access re-quest.
Retention of your Personal Information
JIXGO will retain your Personal Information for the duration necessary to fulfill the foregoing purposes and until you delete your JIXGO account.
The terms and conditions, terms of use and privacy policies of those third party websites and mobile applications will apply to your use of those websites and mobile applications and any orders you make for goods and services via such websites and mobile applications. If you have any queries, concerns or complaints about such third party websites or mobile applications (including, but not limited to, queries, concerns or complaints relating to products, orders for products, faulty products and refunds) you must direct them to the operator of that third party website or mobile application.
Other Websites
Our website may have links to other websites. This Privacy Policy only applies to this Website. You should therefore read the privacy policies of the other websites when you are using those sites...
Third-Parties Service Provider (Updated on: 22 June 2022)
We may share your order information, account information, device information and location information with partners and other third parties to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific and explicit purposes, and only share personal information necessary to provide services. Our partners are not authorized to use the shared personal information for any other purpose. Our partners include the following types:
(1) Push Service Provider: Getui Push Service of Zhejiang Merit Interactive Network Technology Co., Ltd. (hereinafter referred to as "Getui") provides push services. SDK (com.igexin.push) will not perform any data on the device before the user clicks the "Agree" button of the privacy agreement. Read or collect (including but not limited to IMSI, IMEI, installation list, device serial number, behavior of MAC) information. The frequency of the SDK (com.igexin.push) reading and collecting (getting the hardware serial number) information is 1 time/second, and the SDK (com.igexin.push) reads and collects (including but not limited to IMSI, IMEI, After the installation list, device serial number, MAC behavior) information, we may provide your device platform, device manufacturer, device brand, device identification code and other device information, application list information, network information and location-related information to Getui is used to provide you with message push technology services. When we push messages to you, we may authorize Getui to adjust the link, and mutually promote the closed SDK push process to ensure that you can receive the messages we push to you in a timely manner. For details, please visit the “Getui User Privacy Policy”.
Instructions for the collection and use of the push SDK (com.igexin.push):
1. Device Information: The device identification code will be used to generate a unique user identification, namely GIUID. Device-related information such as device platform, device manufacturer, and device brand helps us generate richer portraits, such as portrait labels such as device brand and device version.
2. Application List Information: This information helps us to help developers analyze your interests and hobbies, so as to provide more abundant portrait tags.
3. Network Information and Location-Related Information: It helps us provide more accurate portrait information for developers combining online and offline data.
(2) Suppliers of Goods or Services. We may share your personal information with third parties that support our features. These supports include supplying or providing our infrastructure technical services, logistics and distribution services, payment services, data processing, etc. The purpose of sharing this information is to enable the core shopping functions of our products and/or services, for example, we must share your order information with the logistics service provider to arrange delivery; or we need to match your order number and order amount with Shared by third-party payment institutions to enable them to confirm your payment instructions and complete the payment, etc.
(3) Third-party Merchants. We must share your order information and necessary transaction-related information with third-party merchants to fulfill your needs for purchasing goods or services from them and enable them to complete subsequent after-sales services.
(4) Partners who Entrust Us to Promote. From time to time we may provide promotional services on behalf of other businesses to user groups using our products and/or services. We may use your personal information and the indirect user profile formed by the collection of your non-personal information to share with the partners who entrust us to carry out promotion ("entrusting parties"), but we will only provide these entrusting parties with the coverage and effectiveness of the promotion. Information of a sexual nature without providing your personally identifiable information, or we aggregate this information so that it does not personally identify you. For example, we can tell the client how many people have seen their promotional information or purchased the clients products after seeing the information, or provide them with non-personally identifiable statistical information to help them understand their audience or customers.
4. For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements with them, requiring them to process personal information in accordance with our instructions, our Privacy Policy and any other relevant confidentiality and security measures. In order to ensure the safety and control of data in third parties, we will conduct strict security testing on the application programming interface (API) and software tool development kit (SDK) for authorized partners to obtain relevant information, and agree with authorized partners on strict data protection measures to process personal information in accordance with our entrusted purposes, service descriptions, our Privacy Policy and any other relevant confidentiality and security measures.